Vocational training

Wellness spa model transfer: Tong Gia's L4 Master & Transfer course

Lương Y (traditional healer) Tống Văn Huynh · Tong Gia Acupoint Wellness (Huyệt Đạo Tống Gia) · 21/10/2026

Quick summary: Wellness spa model transfer at Tong Gia is the L4 Master & Transfer course, designed for spa owners and wellness-center owners who want to run their business the way Tong Gia runs its 2 branches. The course has 5 parts: processes and SOPs, marketing, sales (the sales process), CRM (customer management and administration), and the practitioner team plus operational support. The goal is for your business to run on its own, without depending on one skilled practitioner.

What is wellness spa model transfer

Many spa owners can buy equipment and hire staff, yet after a few months they run into the same problem: customers come once and never return, quality drops when a skilled worker leaves, and advertising costs money without anyone knowing where it goes. The problem usually isn't one person's skill, but the fact that the business has no system yet.

Model transfer means Tong Gia hands its partner the entire system it actually runs: how to deliver a care session, how to bring customers in, how to consult and retain customers, how to recruit and train practitioners, and how to manage day to day. It's not just teaching technique, it's teaching how to run a wellness business.

This model doesn't exist only on paper. Tong Gia uses it every day at 2 branches: District 12 (225 Dương Thị Mười, 4.9★ with 234 Google Maps reviews) and District 9 – Vinhomes Grand Park (5.0★ with 183 reviews).

Who should take the L4 course

• Owners of spas, massage shops and nail salons who want to add a distinctive wellness service that gives customers a reason to come back.
• Owners of wellness businesses already running but dependent on 1–2 skilled practitioners, who want a process so anyone who joins does it right.
• People preparing to open a business who want a proven way of working from day one instead of figuring it out alone.
• Vietnamese salon owners abroad who want to bring Eastern wellness care into their shop (see also the page for nail salon and spa owners).

The 5 parts of the wellness spa model transfer course

1. Processes and SOPs

Transfer of Tong Gia's standard care-session process built on 2 pillars: Y Tướng Học (face reading for wellness) – reading the face to understand the body's organ tendencies before laying hands – and therapeutic-style massage with spinal nerve-reflex balancing (checked by hand along the spine). Each step is written up as an SOP so the business can teach it to new staff.

2. Marketing

How Tong Gia brings customers in: Google Maps profile, fanpage, TikTok, website, messaging ads, and content using real photos of the business. Read more: marketing training for wellness spa owners.

3. Sales: the sales process

From the first message to the customer's second visit: consultation scripts, booking, welcoming customers, the first session, inviting customers to multi-session care, and follow-up care. Read more: the wellness spa sales process.

4. CRM: customer management and administration

Organizing data for each customer, segmenting customers, follow-up care schedules, staff permissions, and weekly reports so the owner knows where customers come from, who returns and who is about to leave. Read more: CRM for spa customer management.

5. Practitioner team and operational support

How to recruit, train and assess practitioners' skills on the L2–L3 scale, how to organize reception and shifts, and how Tong Gia supports you while a new business is getting started. Read more: practitioner training and wellness spa operations.

What partners receive after the course

• A set of processes and SOPs for care sessions following the Tong Gia method, for training your staff.
• How to do marketing and measure the effectiveness of each channel, applied to your own area.
• Consultation scripts and a sales process.
• How to manage and administer customers in a CRM: data, segments, follow-up care, reports.
• How to recruit, train and assess practitioners and organize daily operations.
• Direct transfer from Lương Y Tống Văn Huynh, the founder, with more than 13 years in the profession.

Tong Gia is upfront: the course does not promise revenue, customer numbers or a payback period. Results depend on location, people and how you carry things out. What Tong Gia gives you is a way of working that actually runs, and a teacher who supports you so you apply it correctly.

Questions to ask before taking on a model transfer (anywhere)

1. Is that model actually running? Can you visit the location and read public customer reviews?
2. What exactly does the transfer include: only technique, or also marketing, sales and staffing?
3. Are there written SOPs to train staff, or do you only learn by watching?
4. After the course, how does the provider support you, and for how long? Put it clearly in the agreement.
5. Does the service have a clear boundary from medical services? Massage is a conditional business line, so owners need to look into the local procedures.

Tong Gia is a hands-on wellness care service, not a medical service. Businesses that receive the transfer keep this same principle: if a customer has prolonged pain, numbness or weakness that keeps getting worse, or an underlying condition, staff advise the customer to see a doctor at a medical facility and do not take the job in place of one.

Tuition and learning path

See L4 tuition on the 4-level vocational ladder. Duration, schedule and the scope of advisor support are given in detail when you register. Owners who don't yet know the technique can have themselves or their practitioners take L2 and L3 first (therapeutic-style massage with spinal nerve-reflex balancing, advanced Y Tướng Học).

How to register

Owners who want to learn about the L4 course can come to the free trial class on Saturday mornings, 8:30–12:00, at unit T16-21, Manhattan area, Vinhomes Grand Park, TP. Thủ Đức (Thu Duc City), to see how Tong Gia actually teaches and works. After the class, Lương Y Tống Văn Huynh talks with you privately about your business.

Book a meeting via Zalo 0888 264 559 and send "L4" to get advice on the L4 Master & Transfer course.

Frequently asked questions

What does Tong Gia's wellness spa model transfer include? 5 parts: care-session processes and SOPs, marketing, sales (the sales process), CRM (customer management and administration), and the practitioner team plus operational support.

Who is the L4 course for? Spa owners, wellness-center owners, nail salon owners or people preparing to open a business who want to operate on the model Tong Gia runs at its 2 branches.

Is taking on the transfer guaranteed to be profitable? Tong Gia does not promise revenue, customer numbers or a payback period. Results depend on each business's location, people and execution.

Can an owner without technical skills take L4? Yes, because L4 focuses on operations. For the technical side, the owner or practitioners should take L2 and L3 to follow the process correctly.

Can I see the real model before registering? Yes. Come to the Saturday morning trial class at Vinhomes Grand Park, and you can read the public reviews of both branches on Google Maps.

Related articles

• CRM for spa customer management: managing and administering customers so your business doesn't lose them
• Spa practitioner training and operational support: building a team so the business doesn't depend on one person
• Marketing training for wellness spa owners: bring in the right customers, measure every dong
• Short-term wellness care vocational training: what a short course is, what you can do afterwards and how to choose where to learn
• All vocational training articles

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Reserve a free Saturday morning trial class or ask about the learning path: message Zalo 0888 264 559.